Faq

🟤 What types of capsules are compatible?
Nuvana works with Nespresso® and Dolce Gusto® capsules, as well as ground coffee. K-Cup® capsules are not compatible.

🟤 What is the water tank capacity?
The tank holds approximately 150 to 200 ml, perfect for a full single serving of coffee on the go.

🟤 Does the device heat up quickly?
Yes! The water heats up in just a few minutes, optimized for fast, mobile use. You’ll have hot coffee in no time.

🟤 How do I charge the machine?
It charges via USB-C, just like a smartphone. Use a wall charger, power bank, or even your car.

🟤 Can I use it while traveling?
Absolutely. Nuvana is designed for commutes, office breaks, weekend getaways, and any moment you need coffee without hassle.

🟤 Is it easy to clean?
Yes. Every part is designed for quick cleaning, made with BPA-free materials and a simple, intuitive structure.

🟤 What’s your return policy?
You have 30 days to change your mind. Returns are accepted if the product is unused and in its original packaging. Contact us at info@mynuvanashop.com.

🟤 What if I have an issue with my order? Our customer service team is here for you. And as the founder, I personally commit to offering a fast, human solution.