FAQs

1. How does the Shiatsu massager work?
Our massager uses rotating massage rollers that mimic Shiatsu massage movements. It helps relieve muscle tension and promotes relaxation with its different intensity levels and heating function.

2. Is the massager suitable for all body types?
Yes! It is designed to fit different body types and can be used on the neck, shoulders, back, legs, and even feet.

3. Does the device have a heating function?
Yes, it includes a built-in heating function to enhance blood circulation and help relax tense muscles faster.

4. Can I adjust the massage intensity?
Yes, our massager has multiple intensity levels and adjustable speeds to provide a customized massage experience.

5. Can I use it in my car?
Yes! It comes with a car adapter, allowing you to enjoy a relaxing massage even while traveling.

6. How long should I use it per session?
We recommend using it for no more than 15 to 20 minutes per session to avoid muscle overuse.

7. Is it safe to use?
Yes! The device is equipped with an automatic shut-off feature after 15 minutes and overheat protection to ensure safe use.

8. What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied, contact us, and we will assist you with the return process.

9. How long does shipping take?
Shipping to the United States takes 7 to 13 business days. We strive to process and ship your order as quickly as possible!

10. How can I contact customer support?
Our support team is available for any questions! You can reach us via:
📧 Email: Mynuvanashop@gmail.com
🕘 Opening Hours: Monday to Friday, 9 AM - 6 PM (local time)