SHIPPING

Estimated Delivery Time:
  -Products shipped from the United States: 2 to 5 business days.
  -Shipping Fees: Calculated based on the total weight of the order.
  -Free Shipping: Offered for any order of $50 or more.
  -Order Tracking: A confirmation email with a tracking link will be sent once your order has shipped.

             RETURNS

Return Conditions:
  -Returns must be initiated within 7 business days of receiving the order. The first day starts when the tracking indicates that the package has been delivered.
  -Items must be new, unworn, unwashed, with original tags, and in their original packaging with the SKU tag visible.
  -Exchanges are not accepted returns are processed as refunds only.

Return Procedure:
  -Log in to your account and go to the "Orders" section.
  -Select the relevant order and click on "Return."
  -Follow the instructions to obtain a Return Authorization (RA) number and return instructions.
  -Include the RA number in your return package for efficient processing.

Return Address:
  -Returns Department17300 Railroad Street, Unit DCity of Industry, CA 91748
  -A restocking fee of 20% may apply if return conditions are not met.
  -Shipping and handling fees are non-refundable.
  -5 to 7 business days after receipt of the returned package.

                        FAQs

1. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link. You can also track your order directly from your account on our website.
2. When will I receive my order?
Orders shipped from the U.S. typically arrive within 2 to 5 business days. Processing times may vary slightly depending on the volume of orders.
3. Do you ship internationally?
No, we currently only ship within the United States.
4. Can I cancel or change my order after placing it?
Once an order is placed, we begin processing it immediately. Unfortunately, we cannot guarantee changes or cancellations after the order is confirmed. Please contact us as soon as possible if you need assistance.
5. What should I do if I received a defective or incorrect item?
We’re so sorry! Please contact us within 7 business days of delivery with a photo of the item and your order number. We’ll be happy to help resolve the issue.
6. How do I return an item?
You can initiate a return by logging into your account and selecting the order you want to return. Follow the steps to get your Return Authorization number (RA) and return instructions. Be sure to include the RA number in your return package.
7. Are returns free?
Return shipping costs are the responsibility of the customer. A 20% restocking fee may apply if the return conditions are not met.
8. What payment methods are accepted?
We accept major credit cards (Visa, Mastercard, American Express), as well as payments through PayPal and Shop Pay.
9. What should I do if my package is lost or stolen?
If the tracking shows your package has been delivered but you haven't received it, please contact our customer service immediately. We will initiate an investigation with the carrier.
10. How do I choose the right size?
Each product includes a sizing guide in the description. We recommend reviewing it carefully before placing your order.